🔁 Exchange & Refund Policy
❌ Refund Policy
Please note: All sales are final. We do not offer refunds on any products.
Once your order is confirmed and delivered, no refunds will be issued under any circumstances, including but not limited to:
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Change of mind
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Delays caused by courier services or weather
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Found a better price elsewhere
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Disliking the product after delivery
✅ Exchange Policy
We offer limited exchanges only in the following cases:
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You received a wrong product
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The product is damaged or defective upon delivery
To request an exchange:
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Contact us within 48 hours of receiving the product.
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Email us at brandgmllc.info@gmail.com with:
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Order number
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Photos of the received item (clearly showing the issue)
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The product must be:
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Unused
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In its original packaging
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In the same condition as received
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📦 Return shipping cost is the customer’s responsibility, unless the error was from our side.
⚠️ Important Notes
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Exchanges are subject to approval and stock availability.
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We reserve the right to deny exchange requests that do not meet our criteria.
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No exchange or refund is applicable on items marked as:
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Clearance
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Final Sale
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Undergarments or personal care products
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📩 Need Assistance?
For exchange-related queries, reach out to:
📧 brandgmllc.info@gmail.com